Terms, Conditions & Shipping
PLEASE READ THE BELOW CAREFULLY BEFORE PURCHASING. BY PURCHASING WITH HOLIDAY THE LABEL YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.
All Emma Mulholland on Holiday orders are sent out of Sydney, Australia.
All Emma Mulholland on Holiday returns are to be sent back to Sydney, Australia.
Emma Mulholland on Holiday the label is unable to cancel an order once it has been placed with our online store.
Express Shipping (Over $300) A$24.95 AUD
Delivery takes 1-5 business days depending on location.
Email sales@emonholiday.com with any delayed order enquiries.
New Zealand Standard Shipping - $19.95 AUD (5-7 business days)
New Zealand Express Shipping - $39.95 AUD (3-4 business days)
Email sales@emonholiday.com with any delayed order enquiries.
Standard Shipping eParcel - $24.95 AUD (7-21 business days)
Express Shipping UPS Express - $44.95 AUD (5-7 business days)
Orders are prepared from readily available stock; they are sent out within 3 business days. Once your order is processed you will receive a confirmation email from Emma Mulholland on Holiday with tracking information.
Please make sure that the shipping address is correct as we're unable to redirect orders once they are dispatched.Emma Mulholland on Holiday is not responsible for any delays caused by Australia Post, Couriers Please or UPS. Please contact sales@emonholiday.com for any special circumstances in which you require our assistance.
Please email sales@emonholiday.com with any delayed order enquiries.
UPS Express Shipping Windows
USA: 4-6 business days
EU/UK: 3-7 Business Days
EASTERN EU: 7-12 business days
REST OF EU: 5-9 business days
EMS/eParcel Shipping Windows
We are currently facing delays of up to 2 weeks due to a reduction in air traffic.
INTERNATIONAL ORDERS - PLEASE READ CAREFULLY International orders may be subject to additional taxes, customs duties and fees levied by the destination country.
Emma Mulholland on Holiday the label cannot be held responsible for any of these fees incurred, therefore the recipient is liable. Please contact your local custom’s offices if you require more information regarding duties and taxes.
Emma Mulholland on Holiday the label is under no responsibility to accept a return, nor issue a refund, where the customer has declined to pay these fees.
Shipments which are rejected by the receiver may result in the customer incurring a redirection fee.
If the package is returned to Emma Mulholland on Holiday, the customer forfeits the original shipping costs. More information on UPS zones and rates can be found here, please read before making an international purchase.
In addition, packages that say delivered that have not arrived, fall in the lost, damaged, stolen category.
Please contact the shipping carrier and open an enquiry directly.
When converting prices to another currency a slight price variation of between 2 and 5% may occur due to fluctuating exchange rates. When an item is charged to a credit card you may be charged fees determined by your bank. We take no responsibility for any extra charges incurred at receivers end.