PLEASE READ THE BELOW CAREFULLY BEFORE PURCHASING. BY PURCHASING WITH HOLIDAY THE LABEL YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.

All Emma Mulholland on Holiday orders are sent out of Sydney, Australia.

All Emma Mulholland on Holiday returns are to be sent back to Sydney, Australia.

Emma Mulholland on Holiday the label is unable to cancel an order once it has been placed with our online store.

Australian Standard Shipping - $9.95 AUD

Australian Express Shipping - $14.95 AUD

Delivery takes 1-5 business days depending on location.

Free Shipping with any orders over $300 AUD

Email sales@emonholiday.com with any delayed order enquiries.

New Zealand Standard Shipping - $9.95 AUD (5-7 business days)

New Zealand Express Shipping - $24.95 AUD (1-2 business days)

Free Shipping with any orders over $500 AUD

Email sales@emonholiday.com with any delayed order enquiries.

Standard Shipping eParcel - $19.95 AUD

Express Shipping UPS Express - $34.95 AUD

Free Shipping with any orders over $500 AUD

Orders are prepared from readily available stock; they are sent out within 3 business days. Once your order is processed you will receive a confirmation email from Emma Mulholland on Holiday with tracking information.

Please make sure that the shipping address is correct as we're unable to redirect orders once they are dispatched.

Emma Mulholland on Holiday is not responsible for any delays caused by Australia Post, Couriers Please or UPS. Please contact sales@emonholiday.com for any special circumstances in which you require our assistance.

 

Please email sales@emonholiday.com with any delayed order enquiries.

 

UPS Express Shipping Windows

 

USA: 4-6 business days

 

EU/UK: 3-7 Business Days

 

EASTERN EU: 7-12 business days

 

REST OF EU: 5-9 business days

 

EMS/eParcel Shipping Windows

 

We are currently facing delays of up to 2 weeks due to a reduction in air traffic.

 

INTERNATIONAL ORDERS - PLEASE READ CAREFULLY International orders may be subject to additional taxes, customs duties and fees levied by the destination country.

 

Emma Mulholland on Holiday the label cannot be held responsible for any of these fees incurred, therefore the recipient is liable. Please contact your local custom’s offices if you require more information regarding duties and taxes.

 

Emma Mulholland on Holiday the label is under no responsibility to accept a return, nor issue a refund, where the customer has declined to pay these fees.

 

Shipments which are rejected by the receiver may result in the customer incurring a redirection fee.

 

If the package is returned to Emma Mulholland on Holiday, the customer forfeits the original shipping costs. More information on UPS zones and rates can be found here, please read before making an international purchase.
Emma Mulholland on Holiday is not responsible for any lost or damaged, or stolen packages once it is shipped from our facility.

 

In addition, packages that say delivered that have not arrived, fall in the lost, damaged, stolen category.

 

Please contact the shipping carrier and open an enquiry directly.
Payment can be made by PayPal, Visa, MasterCard, AMEX, AfterPay and other PayPal accepted cards. Payment will be debited and cleared from your account upon dispatch of your order. All prices are in AUD.

 

 

When converting prices to another currency a slight price variation of between 2 and 5% may occur due to fluctuating exchange rates. When an item is charged to a credit card you may be charged fees determined by your bank. We take no responsibility for any extra charges incurred at receivers end.
For our exchange and return policy please click here :)